Language Training
20% of internationally trading companies have lost business due to a language or cultural barrier.
49% of companies had faced a language barrier of some form resulting in damage to the business.
Standard Modules
Optima Training will work with you to create a bespoke session for your business or you can select from the following standard modules:
- Existing Skills Brush-Up
- Dealing with Invoices by Telephone
- Dealing with Invoices in Writing
- Making Visitors Welcome
- Initial Appointments and Meetings
- Networking in Social Situations
- Localised Sales Language
- Intercultural Sales Technique
- Localised Buying Language
- Intercultural Negotiation Technique
- Management Meetings
- Resolving Business Issues
Business Language Boost
Recognising that your business cannot always invest the time required to complete an extensive programme, Optima Training has devised a modular ‘target driven’ approach to language learning. Focused one-day training sessions that address specific business needs to deliver the results you need when you need them.
Why Business Language Boost?
Fierce competition in international markets requires not only that you differentiate your product, but present your business effectively – this is probably more important when economic conditions are challenging. Far too many UK businesses still overestimate the role of English in Europe and the global economy, and consequently fail to sustain business relationships or follow up opportunities.
Our modular approach to target driven learning focuses on specific business objectives. This ensures that all learning is relevant to what you want to achieve, and is aimed at moving you towards your business goals.
How Does it Work?
The Business Language Boost is a single day or half-day session that deals with a specific business priority. In addition to a range of existing modules we can also create bespoke sessions specifically for your organisation, ensuring that maximum benefit is delivered.
The modules are flexible and can be combined to create tailored short courses that provide you with the language skills and cultural understanding required to complete specific aspects of your role, whether expediting payments, attending trade shows, selling over the phone or buying goods and services.
Each training module includes a language toolkit for use within the workplace, including audio materials and fully tailored “crib sheets” to refresh learning as it is required. We can deliver the Business Language Boost on a one-to-one basis, but small group sessions have a greater impact on the business and represent a more cost effective solution.