Education Services
Past Projects Include:
We have provided successful staff training and development to a range of providers, including:
Improving Student Reviews
Workshops undertaken with college staff to provide a better understanding of how the student review process impacts on all 'customer groups'. The training covered aspects of writing techniques, proof reading skills and introduced approaches to speed reading as ways of improving review writing under pressured timescales.
Employer Engagement
Delivery of training to apply business account management tools and techniques to employer relationships. The sessions covered use of SMART targets, effective sales techniques and negotiation strategies applied to the context of working with employers engaged in Train to Gain and Apprenticeship schemes.
Staff Training
Optima staff training delivery and support is tailored to your specific needs. By responding to your precise requirements, we only deliver the training that you need – that means you don’t waste time sitting through content that you already know, which can happen when attending standard programmes. Our philosophy is about delivering true value every time.
Areas of support provided
Although we focus on staff development that is specific to your organisation, we have developed a small number of standard modules due to the frequency of requests for support in these areas. They include:
Effective Communications
Good report writing, using appropriate visual representation, and choosing the right medium to ensure that your message gets through effectively. Past programmes have also dealt with Improving Student Reporting and Business Presentation.
Successful Selling and Business Development
Provides an understanding of the principles of consultative selling. Using the OPECC process pioneered by Optima, this course presents an introduction to the fundamentals of successfully selling education services to those that are new to a business development role.
Who is involved?
We have a small team of trainers and education specialists that deliver our staff training. The choice of trainer will depend on the area of need and the timescales involved.
What does it cost?
The costs involved will depend on the support required. Before we begin working with you, we will undertake an initial consultation before submitting a full proposal that details the recommended programme and associated fees.
How do we get started?
First, we need to understand your requirements. The initial consultation is free, so contact us today to find out how we can help you.