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Welcome to Optima Training!
Optima provide a unique blend of target driven language training, education services and business support - tailored to the specific needs of your organisation. All of our activities, from blended-learning training solutions to specialist advisory and consulting services, are targeted to deliver against your specific business objectives.
Optima Training specialise in support that focuses on making a difference to your customers – from creating the right first impressions to making sure that they get the high quality experience that they expect.
We have no fixed program of courses - we are not a "one size fits all" company! We give you the support that you need, when you need it and where you want it.
Language Training
Nearly 50% of all companies have lost business due to language barriers. If you are dealing with customers from overseas, then an understanding of their language and culture will bring far greater success.
We specialise in business language training for all modern foreign languages (these include English, French, German, Italian and Spanish) at all levels.
Language training delivery is flexible and tailored to you. Options include open learning, modular sessions, full language programmes or intensive courses.
Education Services
Our experience and involvement in key national education projects (including the Skills for Life Improvement Programme and the National Teaching and Learning Change Programme) allows us to provide valuable support to any education provider that wants to improve employer commitment or learner engagement, retention and achievement.
Education services include materials provision to support vocational programmes, faculty reviews and staff development.
Business Support
Unresponsive businesses lose customers. The average lost customer can cost you up to £20,000 in a year. We provide staff development and product support that results in consistently excellent customer service. Only by exceeding client expectations can your business achieve long term success.
We ensure the highest standards of professionalism in your customer materials with a range of business support services that include website language reviews, copy writing and proof reading services.
Click here to find out more about our Business Support.
